I am in the process of waiting, for the fourth day, for my files to download from Carbonite. I’m not a happy camper since the process, supposedly the “easiest on the internet” is a complex and confusing process for we tech dummies. This has been the week from hell…no, the month from hell. I’ve encountered provider after provider who had no idea what REAL customer service means.
So I emailed Jodi Kaplan, someone I know from a social media group I belong to. I got the awesome-est answer from her. …

Clarity. So many of us want it, so few of us have it. Why not? Because we’re afraid to ask for what we need and what we want. We’re afraid to say “No,” for fear of offending someone or losing what we have already gotten. It’s tough enough to do with friends, but what happens when clarity with clients can make or break us? A friend sent me this video today and I loved it. It’s for creatives dealing with clients, but I think anyone who has a business …

I just read a classic description of an outrageous practice called “Idea phishing.” It’s something that plagues a lot of writers and graphic designers and I’ve never seen it more clearly explained than in this blog post on Freelance Switch.
What is Idea Phishing: A company or individual asks for a sample of your copywriting or design - normal. But, the twist is they want you to demo your skills on some aspect of THEIR business. They then steal the idea and give it to a third world provider willing to …

It’s not often I find someone both helpful and talented and willing to work with me. But I did today. Jen Fariello at jenfariello.com.
Not only was she efficient, friendly and good at what she does, she was willing to work with me on this shoot - and climb around in the van, brave my dog Koko, and all the stuff that makes a good photographer good. I hate getting in front of a camera. It reminds me I need to be losing weight, and makes me feel like I’m …