I finally finished my book, “GROW. Life Lessons From My Garden.”
I made the poster (left) from one of the pages in the book. Most of the lessons in the book are things I’ve known, but didn’t really understand until I started tilling the soil. As a writer it made me appreciate the fact that if you really want to reach an audience you should use metaphors they can appreciate, and not just metaphors you’re familiar with.
Until you till and sow and work a garden I don’t think you really …

With every other best selling business book I hear about being about “leadership, customer service, and respecting or honoring your tribe,” the outpouring of admiration and regrets over Steve Job’s stepping down from his position at Apple bothers me deeply.
Those people we admire most, the business leaders we believe to be most admirable and trustworthy are praising a narcissist, one of the most emotionally devastating and abusive personalities known to man. Only the sociopathic serial killer does more damage to society.
Don’t mistake being a great innovator and genius for being …

In Anytown, USA or Anytown, The World, there’s a widget factory that employs 100 people. There’s production, shipping, administrative, sales, all the departments any factory would have. Things are going along as always until one day one of the administrative people gets sick. She’s the girl who orders all the supplies for the supervisors. It’s no big deal because she keeps things well-stocked and no one misses her.
The folks on the production floor hear about her illness and shrug.
“Doesn’t affect me,” they say, going on about their business.
The folks in …

I got an email yesterday from a client I did some work for several years ago. I was surprised to hear from him since after my last job for him he didn’t think he would need my services since he didn’t think he had a need for any more content.
At the time we talked originally I wrote his press release and an ebook. I encouraged him to start a blog. Write about the content in the ebook, I told him. Attract people with your expertise in this field, which …

Am I angry this week? Hell yeah. I’ve been angry all month. And as some of the country mourns the death of Elvis today, I have to say I’m mourning the death of customer service across America. For the past week I’ve been unsubscribing and cancelling memberships I don’t use and streamlining my life, so I can focus on ONE thing–me. I’ve done, given and helped thousands of people and loved every minute of it, but now it’s time to finish MY book and spend time on me. If you …